At this time we wish to advise pensioners that we will suspend the requirement for Life Certificates as at April 20, 2020 for payment in June 2020. That is payment in June will be made automatically on the basis of the last life certificate on hand without the need for a renewal in April.
Following the announcement by Prime Minister Andrew Holness at the Press Briefing on March 16, 2020, the Accountant General has made an assessment of all service areas of the Accountant General’s Department (AGD) and has determined that limited service will be provided to customers over the 7 day period, which commences on Wednesday, March 18, 2020. We request that customers contact us through our digital platforms, as follows:
The following services may be accessed online: requests for Pensioner Life Certificates, P-24 forms and status letters.
It is our expectation that Ministries, Departments and Agencies (MDAs) will continue to make payments to the AGDs bank accounts, to be followed by appropriate email notification, while ensuring that the precautions, as outlined by the Prime Minister and the Minister of Health and Wellness are observed.
Only limited operations will be conducted at our Contact Centre, we may be reached at 876-922-8320-7.
Pensioner Life Certificates and general mail may be submitted using the designated drop boxes which have been placed at the main entrance the MOFPS Building, 30 National Heroes Circle, Kingston 4, or through the regular postal service.
We do appreciate your understanding at this time and look forward to a continued working relationship with all our customers, as we strive to provide excellent service.
With best regards and wishes for continued safety.
In light of the confirmation of cases of COVID-19 in Jamaica, the Accountant General is asking that customers utilize our digital platforms as much as possible for the satisfaction of queries and requests.
We may be contacted via the following channels:
The Accountant General extends wishes of safety and good health to our customers and their families throughout this time.
The Accountant General wishes to advise the public that the Department will be temporarily relocated, to the Ministry of Finance and the Public Service at 30 National Heroes Circle, Kingston, with effect from Monday March 9, 2020.
We apologize for any inconvenience caused by this move and are working towards ensuring that there will be no disruption of services.
The AGD can still be contacted via telephone at 876-922-8320-7 or by email at firstname.lastname@example.org .
The Accountant General is requesting that the following former Government Of Jamaica employees contact the Department urgently regarding pension related matters.
Click link below for Listing
Listing of Names for persons to contact the AGD
Please contact the Accountant General’s Department at:
2-4 Church Street, Kingston, Telephone: 876-922-8320-7;
Email: email@example.com; our website’s online chat: www.treasury.gov.jm;
WhatsApp at 876-818-6583
Accountant General (Acting)
Government of Jamaica pensioners will have more time to complete and hand in their life certificates to the Accountant General’s Department (AGD).
“We are sending out the life certificates one month earlier than before, so that you get two months to return them,” Director of Communication and Customer Relations at the AGD, Tanisha Weir Grant, told JIS News.
She said that the move is in response to complaints from pensioners about the short time frame given for the completion of documents.
“The prime objective is to ensure that the pensioners have ample time to receive the document, have the document certified, and have enough time to return the document to the AGD, as the life certificate is the main driver for processing of payment to commence” she explained.
The new policy measure will be implemented this month, with certificates being dispatched at the end of May 2019, to be returned at the end of July.
Certificates will be dispatched in August to be returned in October; documents will be sent out in November for completion and return in January 2020; and certificates will be sent out in February to be returned in April.
Mrs. Weir Grant is appealing to pensioners to collect the certificates from the post office early, so that the mail is not sent back to the AGD.
Additionally, she said that pensioners should try to complete and return the document as quickly as possible.
For further information, persons may call the AGD at 876-922-8320-7 or email to firstname.lastname@example.org or whatsapp 876-818-6583.
Published by: Jamaica Information Service Written by: Tomeica Gunn
The Accountant General to make Payments to Former Employees of Air Jamaica (1968) Limited under the Defunct Air Jamaica Pension Fund
The Accountant General, by Order of the Honourable Mr. Justice B. Sykes, Chief Justice, dated the 28th day of September 2018 will make payment to former employees of the Air Jamaica (1968) Limited (now the Defunct Air Jamaica Pension Fund).
Accordingly, unpaid registered and unregistered beneficiaries of the Defunct Air Jamaica Pension Fund, whose names appear in the following listing, are invited to submit to the Accountant General, the following:
• Proof of identity. This could take the form of any Government of Jamaica issued picture identification; certified copies of the biometric page of your passport;
• Copy of TRN
• Completed banking information form with the details of a commercial bank account (which must be stamped by the bank and certified by a Justice of the Peace) and submit
the original document to the Accountant General’s Department located at 2-4 Church Street, Kingston, Jamaica. The banking information form is available on our website at www.treasury.gov.jm or it can be collected at our offices.
• Where the former employee is deceased, beneficiaries in respect of the deceased should submit a probated will/letter of administration along with an estate bank account;
Click the link below for the list of names:
Public Notice Air Jamaica Pension Fund Listing
Funds have been provided under an IDB loan agreement to modernize the Accountant General’s Department (AGD) with the objective of quality service delivery which conforms to international best practice and meets the needs of our various publics.
This means that we are one of the 8,500 organizations worldwide that are ACCA Approved Employers. This programme recognises employers’ high standards of training, accountancy resources and development for ACCA members.
The ACCA Approved Employer status:
• Provides formal recognition that our organization is committed to providing learning and development opportunities for finance and accounting staff. This will enhance our reputation as an employer.
• Provides an accessible global standard enabling us to compare our learning and development support against a global benchmark.
• Provides access to publications and resources addressing staff recruitment, retention and development.