Job Purpose: Reporting to the Hardware Engineer, the Hardware Technician ensures that the systemic operations of the AGD are enhanced and supported by providing technical support and resolution of end-user issues for all IT-related needs according to standard operating procedures using cutting-edge technology. The Hardware Technician is also responsible for supporting, troubleshooting and maintaining desktop computers, assigned laptops, scanners and printers in various divisions/units throughout the AGD. The officer is responsible for ensuring high-quality support services by providing quick turnaround times for troubleshooting, diagnosing, and repairing malfunctioning office equipment and providing installation and technical support of equipment connected to centralized host systems. Additionally, the individual must be competent in resolving problems affecting the Department’s local area and wide area networks (LAN/WAN).

Salary: $3,094,839 – $4,162,214 per annum

Applications accompanied by resumes should be submitted no later than Friday, May 5, 2023, to:

Dir., Human Resource Management and Development

Accountant General’s Department

30 National Heroes Circle

Kingston 4


Please note that only shortlisted applicants will be contacted.