Business Analyst (MIS/IT 6)

  • Salary – $4,594,306 p.a

Job Purpose

  • The Business Analyst is responsible for conducting analysis of functional business processes and functional business requirements and participates in the development of business cases in the support of process changes and/or ICT projects.

Primary Duties:

  • Conducts data gathering and analysis to understand business strategy requirements;
  • Contributes to the business short and long-term planning sessions and provides counsel to ensure understanding of the strategic business goals and direction;
  • Provides appropriate technical and professional advice;
  • Provides strategic input from a business and ICT perspective;
  • Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities, and may advise on options;
  • Designs, builds, tests and maintains data analytics solutions, ensuring that they meet business requirements and user needs;
  • Develops and communicates business requirements and functional specifications for the implementation of business solutions;
  • Analyzes client operations to understand their strengths and weaknesses to determine opportunities for improvements;
  • Provides technical assistance in the development of business case (i.e., research, data collection and analysis);
  • Develops user test cases and validates test results during testing;
  • Arranges and executes test cases to facilitate the debugging process, changes and simplify integration;
  • Develops dashboards supporting strategic support unit activities, such as divisional reporting and risk management;
  • Collaborates with key stakeholders to identify opportunities to apply new business intelligence insights to various areas;
  • Investigates, resolves and escalates problems and develops recommendations for resolution;
  • Identifies need for technical assistance to help in problem resolution;
  • Provides support (i.e., creating reports, research, documentation) for the analysis of client satisfaction data;
  • Supports effort to ensure ICT solutions meet client needs.

Qualification and Experience:

  • Bachelor’s Degree in Computer Science, ICT, Management Information Systems, Business Administration, Management Studies or a related discipline;
  • Specialized training in Business Analysis;
  • Four (4) years related experience, in a Business Analysis environment.

Required Competencies:

  • Excellent interpersonal and team management skills
  • Excellent communication skills
  • Strong analytical and problem-solving skills
  • Strong leadership skills
  • Strong customer relations skills
  • Excellent planning and organizing skills
  • Excellent judgment and decision-making skills
  • Ability to influence and motivate others
  • Proficiency in the use of relevant computer applications