Network Engineer (MIS/IT 5)

  • Salary – $3,770,761 p.a

Job Purpose

  • The incumbent monitors and maintains network performance as well as configure switches and network appliances for optimal performance and troubleshooting network problems. The incumbent will also be responsible for maintaining all Voice Over IP (VOIP) infrastructure, identifying and defining network related requirements to ensure consistency in the reliability, performance and quality of network systems.

Primary Duties:

  • Configures and installs network devices (e.g., routers, switches, firewalls, load balancers).
  • Assesses system requirements and designs Local & Wide Area Network infrastructure.
  • Designs, develops and implements safe, effective and reliable communication networks.
  • Ensures network connectivity of all servers, workstations, telephony equipment, and other network equipment.
  • Ensures bandwidth availability for application systems.
  • Selects and implements security tools, policies, and procedures in conjunction with the company’s security team.
  • Ensures that security levels are adhered to based on security policy and guidelines.
  • Performs network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
  • Monitors network performance and troubleshoots problem areas as needed.
  • Monitors and tests network performance and provides and analyses network performance statistics and reports to ensure system availability and reliability.
  • Provides Level-2/3 support and troubleshoots to resolve issues.
  • Liaises with vendors and other IT personnel for problem resolution.
  • Liaises with vendors of various information technology systems in determining relevant technologies and their suitability.
  • Assists in the technical evaluation of bids from vendors/contractors for the supply and/or installation of products and/or services.
  • Liaises with contractors for the proper installation and servicing of communication networks.
  • Monitors and manages the implementation activities of vendors/suppliers.
  • Tests network systems to ensure that a quality solution is accepted.
  • Conducts research on technology trends and submits reports and recommendations on significant findings for follow-up evaluation.
  • Monitors and captures relevant network statistics and resource utilization using available tools.
  • Monitors network utilization trends.
  • Prepares capacity plans based on network trends.
  • Builds and maintains relationships with all internal units.
  • Works together with other units and divisions within the organization to identify any process improvements and improve standards, efficiency and effectiveness.
  • Ensures awareness, approval and success of changes made to the network infrastructure, to include documentation and training.
  • Prepares periodic reports as required.
  • Signs job description and individual work plans.

Qualification and Experience:

  • Bachelor of Science degree in Computer Science OR equivalent from a recognized tertiary institution.
  • At least 4 years’ experience, in Network Engineering or a related technical IT position.

Required Competencies:

  • Good Oral and Written Communication Skills
  • Good Problem Solving and Analytical Skills
  • Good Customer Focus Skills
  • Results Focus
  • Integrity
  • Good knowledge of Information Technology Principles
  • Good knowledge of Legislations, Policies and Procedures