AGD Relocation Notice

The Accountant General’s Department will relocate to 21 Dominica Drive, Kingston 5 (opposite the New Kingston Business Centre) effective September 4, 2023.

During this time our contact information remains the same.

The pension Pay dates for APRIL and May are as follows: April 25, 2023, and May 25, 2023.

Life Certificates for October-December Quarter

Life Certificates for October-December 2022 are available and due by October 31, 2022. 

Don’t delay, Submit today!

Get in touch with our Department:

At our main Telephone line:  876-922-8320

For all queries and requests, our customers may reach us via our toll-free line at: 888-991-3005, we can also be reached at 876-829-2694, 829-2618 and 829-2795

Please do not hesitate to contact us utilizing our digital platforms as are outlined below:

Live Chat
Whatsapp (Text only) 1-876-818-6583

The Accountant General’s Department’s Life Certificate Collection Drive || September 5-16, 2022 || Life Certificate Submission is simpler than ever! Fast ,Safe, and Easy!

Valued Pensioners!

It’s that time again! The Accountant General’s Department is coming to your parish.
Come and meet us from September 5-16, 2022  to collect/certify/submit  your Life Certificates for the quarter October-December.
Be sure to tell all the pensioners you know! Don’t let them miss out.
Remember we also have a convenient Electronic Drop Box located at the St. James Parish Library in Montego Bay. Just Drop and GO!

Location/ Venue


Scheduled Date


Morant Villas Hotel & Conference Center
1 Wharf Road, Morant Bay, St. Thomas

St. Thomas

September 5, 2022

10:00 am-3:00 pm

Neville Antonio Park
Port Antonio PO, Port Antonio


September 6, 2022

10:00 am-3:00 pm

St. Ann’s Bay Library/Park 
2 Windsor Road, St. Ann’s Bay P.O. St. Ann.

St. Ann

September 7, 2022

10:00 am-3:00 pm

St. Mary  Parish Library
14 Hodgson Street, Claude Stewart Park, Port Maria

St. Mary

September 8, 2022

10:00 am-3:00 pm

Trelawny Parish Library
Rodney Street,  Falmouth


September 9, 2022

10:00 am-3:00 pm

Greater Portmore Branch Library

1 W Henderson Blvd


St. Catherine Parish  Library
1 Red Church Street
St. Catherine

St. Catherine

September 10, 2022

9:00 am-12:00 pm

2:00 pm-5:00 pm

St Matthews Anglican Church,
Santa Cruz, St. Elizabeth

St. Elizabeth

September 12, 2022

10:00 am-3:00 pm

Hanover Parish Library
Watson Taylor Drive
P.O. Box 99, Lucea


September 13, 2022

10:00 am-3:00 pm

Westmoreland Parish Library
108 Great George Street
Savanna-La-Mar P.O.


September 14, 2022

10:00 am-3:00 pm

Manchester Parish Library,

Hargreaves Avenue, Mandeville


September 15, 2022

10:00 am-3:00 pm

St. James Methodist Church
Sevens Road , May Pen


September 16, 2022

10:00 am-3:00 pm

Telephone Service Disruption: More Ways to Reach Us!

The Accountant General wishes to advise you, our valued customers that due to technical difficulties our regular telephone lines are temporarily out of service.

For all queries and requests, our customers may reach us via our toll-free line at 888-991-3005, or by email at

For your convenience we are also available on the following digital platforms:

Live Chat (website):

WhatsApp (text only): 876-818-6583

Social media (direct message): @thetreasuryja

The AGD is committed to providing quality service to our clients, as such we are working with our service providers to restore our telephone service as soon as possible. We apologize for any inconvenience this disruption may have caused.

We will advise the public once our telephone lines are restored.







Dear Valued Customers,

Our office will be closed on Monday, August 1, 2022 in observance of Emancipation Day. Normal operations will resume Tuesday, August 2, 2022 at 8:30 am.

Have a safe and peaceful holiday!

Delays in Payment Activities Due to Banking Challenges

Valued Stakeholder,


The Accountant General is aware that you may be experiencing intermittent challenges accessing the Government Financial Management System (GFMS).


Please be advised that this is due to current technical difficulties being experienced by the Bank of Jamaica (BoJ). They have advised that their Real-time Gross Settlement (RTGS) Gateway is down which is affecting incoming transactions between their institution and other Financial Institutions, including the Accountant General’s Department (AGD).  As  a result, payment delays are to be expected by our Ministries, Departments and Agencies (MDAs).


To ensure that the situation is rectified within the shortest possible time, the AGD team has been in constant communication with the BoJ’s  Technical Support Team, who has assured us that they are working to resolve this issue expeditiously.


The AGD will continue to monitor the situation and communicate further updates accordingly.  We crave your patience at this time and thank you for your continued support.