Government Pensioners! The Life Certificate Mobile Drive is back from December 1-14, and is coming to your parish! See poster for details.
Category: Public Notice
AGD Relocation Notice
The Accountant General’s Department will relocate to 21 Dominica Drive, Kingston 5 (opposite the New Kingston Business Centre) effective September 4, 2023.
During this time our contact information remains the same.
The pension Pay dates for APRIL and May are as follows: April 25, 2023, and May 25, 2023.
Common reasons a Life Certificate can be rejected
Did you know? Common reasons a Life Certificate can be rejected:
-No Signature of Pensioner or Certifier
-Certified by a family member
-No stamp or Seal affixed
– Life Certificate out of date
Pension Pay Dates For December 2022 and January 2023
Did you remember to submit your Life Certificate that was due on October 31?
You don’t want to miss pay dates in December and January.
To avoid suspension always submit your Life Certificates on time.
Life Certificates for October-December Quarter
Life Certificates for October-December 2022 are available and due by October 31, 2022.
Don’t delay, Submit today!
Get in touch with our Department:
At our main Telephone line: 876-922-8320
For all queries and requests, our customers may reach us via our toll-free line at: 888-991-3005, we can also be reached at 876-829-2694, 829-2618 and 829-2795
Please do not hesitate to contact us utilizing our digital platforms as are outlined below:
| Live Chat | https://www.treasury.gov.jm |
| https://www.facebook.com/thetreasuryja | |
| https://www.instagram.com/thetreasuryja | |
| https://twitter.com/thetreasuryja | |
| Whatsapp (Text only) | 1-876-818-6583 |
| info@treasury.gov.jm |
The Accountant General’s Department’s Life Certificate Collection Drive || September 5-16, 2022 || Life Certificate Submission is simpler than ever! Fast ,Safe, and Easy!
Valued Pensioners!
It’s that time again! The Accountant General’s Department is coming to your parish.
Come and meet us from September 5-16, 2022 to collect/certify/submit your Life Certificates for the quarter October-December.
Be sure to tell all the pensioners you know! Don’t let them miss out.
Remember we also have a convenient Electronic Drop Box located at the St. James Parish Library in Montego Bay. Just Drop and GO!
|
Location/ Venue |
Parish |
Scheduled Date |
Time |
|
Morant Villas Hotel & Conference Center |
St. Thomas |
September 5, 2022 |
10:00 am-3:00 pm |
|
Neville Antonio Park |
Portland |
September 6, 2022 |
10:00 am-3:00 pm |
|
St. Ann’s Bay Library/Park |
St. Ann |
September 7, 2022 |
10:00 am-3:00 pm |
|
St. Mary Parish Library |
St. Mary |
September 8, 2022 |
10:00 am-3:00 pm |
|
Trelawny Parish Library |
Trelawny |
September 9, 2022 |
10:00 am-3:00 pm |
|
Greater Portmore Branch Library 1 W Henderson Blvd Portmore St. Catherine Parish Library |
St. Catherine |
September 10, 2022 |
9:00 am-12:00 pm 2:00 pm-5:00 pm |
|
St Matthews Anglican Church, |
St. Elizabeth |
September 12, 2022 |
10:00 am-3:00 pm |
|
Hanover Parish Library |
Hanover |
September 13, 2022 |
10:00 am-3:00 pm |
|
Westmoreland Parish Library |
Westmoreland |
September 14, 2022 |
10:00 am-3:00 pm |
|
Manchester Parish Library, Hargreaves Avenue, Mandeville |
Manchester |
September 15, 2022 |
10:00 am-3:00 pm |
|
St. James Methodist Church |
Clarendon |
September 16, 2022 |
10:00 am-3:00 pm |
Telephone Service Disruption: More Ways to Reach Us!
The Accountant General wishes to advise you, our valued customers that due to technical difficulties our regular telephone lines are temporarily out of service.
For all queries and requests, our customers may reach us via our toll-free line at 888-991-3005, or by email at info@treasury.gov.jm.
For your convenience we are also available on the following digital platforms:
Live Chat (website): www.treasury.gov.jm
WhatsApp (text only): 876-818-6583
Social media (direct message): @thetreasuryja
The AGD is committed to providing quality service to our clients, as such we are working with our service providers to restore our telephone service as soon as possible. We apologize for any inconvenience this disruption may have caused.
We will advise the public once our telephone lines are restored.
OFFICE CLOSURE NOTICE
Dear Valued Customers,
Our office will be closed on Monday, August 1, 2022 in observance of Emancipation Day. Normal operations will resume Tuesday, August 2, 2022 at 8:30 am.
Have a safe and peaceful holiday!
Delays in Payment Activities Due to Banking Challenges
Valued Stakeholder,
The Accountant General is aware that you may be experiencing intermittent challenges accessing the Government Financial Management System (GFMS).
Please be advised that this is due to current technical difficulties being experienced by the Bank of Jamaica (BoJ). They have advised that their Real-time Gross Settlement (RTGS) Gateway is down which is affecting incoming transactions between their institution and other Financial Institutions, including the Accountant General’s Department (AGD). As a result, payment delays are to be expected by our Ministries, Departments and Agencies (MDAs).
To ensure that the situation is rectified within the shortest possible time, the AGD team has been in constant communication with the BoJ’s Technical Support Team, who has assured us that they are working to resolve this issue expeditiously.
The AGD will continue to monitor the situation and communicate further updates accordingly. We crave your patience at this time and thank you for your continued support.
