A Life Certificate is an official document used by the Accountant General’s Department to verify the living status of a pensioner and tells us that you are eligible for payments from Government of Jamaica.
Here are a few FAQs and Answers regarding the Certificate and the processes associated with it.
Q: How often are certificates due?
A: Pensioners are required to submit a Life Certificate once every quarter. The due dates for the certificate are as follows: January 31, April 30, July 31, and October 31.
Q: Who is able to certify my Life Certificate?
A: The certificate may be stamped and signed by any of the following: Justice of the Peace, Notary Public, Minister of Religion, Medical Practitioner, School Principal, Bank Manager, Parish Councillor, Secretary of KSAC, Town Clerk or a civil servant at the equivalent grade of GMG/SEG1 or higher, stating post and Ministry or Department.
NB: The Life Certificate must not be signed by a family member or anyone residing in the same household as the pensioner.
Q: Am I able to submit a scanned/faxed of my Life Certificate?
A: No. The Life Certificate must be submitted carrying the original signatures of the certifier and pensioner as a hardcopy document. Accepted modes of submission are, post and delivery.
Q: What if I am unable to sign the certificate for medical reasons?
A: If, for a medical reason, you are unable to sign your Life Certificate, the procedure for completion of the certificate is as follows:
- Have your medical doctor write a letter, addressed to the Accountant General, stating that you are unable to sign as a result of a medical condition.
- Thereafter, your certificate is to be signed and stamped by the medical doctor, leaving the line for your signature blank.
Q: If I am paid through the Consulate/ High Commission, do I need to submit Life Certificates to the Accountant General’s Department?
A: No. All communication should be had with the Consul General/ High Commissioner in the country/state of residence.
Q: If I alter the date on the Life Certificate, will it be accepted for the date period that I have written on?
A: No. Life Certificates are barcoded with the dates ingrained therein.
Q: What do I do if I don’t receive my Life Certificate in the mail/e-mail?
A: You may contact the Department to request a certificate in any of the following ways:
| Live Chat | https://www.treasury.gov.jm |
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| Whatsapp (Text only) | 1-876-818-6583 |
| info@treasury.gov.jm |
