AGD Relocation Notice

The Accountant General’s Department will relocate to 21 Dominica Drive, Kingston 5 (opposite the New Kingston Business Centre) effective September 4, 2023.

During this time our contact information remains the same.

The AGD Mobile Life Certificate Collection Unit is coming to a library near you!

Government Pensioners!

Life certificate submission is simpler than ever.

The Accountant General’s Department Mobile Life Certificate Collection Unit is coming to you in time for the holidays!

Meet us at you local library from Monday, December 6 to Tuesday, December 14, 2021.


December 6

St Thomas Parish Library P.O. Box 13, Morant Bay | 9:00 a.m. -11:00 a.m.

Portland Parish Library, Port Antonio | 2:00 p.m. – 4:00 p.m.


December 7

Ocho Rios Branch Library, Ocho Rios | 10:00 p.m- 3:00 p.m.


December 8

Hanover Parish Library, Lucea | 10:00 p.m- 3:00 p.m.


December 9

Westmoreland Parish Library, Sav-La-Mar | 10:00 p.m- 3:00 p.m.


December 10

Clarendon Parish Library, May Pen | 10:00 p.m- 3:00 p.m.


December 11

St. Catherine Parish Library, # 1 Red Church Street, Spanish Town | 9:00 p.m- 3:00 p.m.

Greater Portmore Branch Library, The Civic Centre, 1 West Henderson Blvd., Portmore | 2:00 p.m.-5:00 p.m.


December 13

Manchester Parish Library, 34 Hargreaves Avenue, Mandeville | 10:00 p.m- 3:00 p.m.


December 14

St Elizabeth Parish Library, 64 High Street Black River, St. Elizabeth | 10:00 p.m- 3:00 p.m.


Come and

  • Collect your Life certificates due on January 31
  • Get them certified on the spot with a valid ID
  • Submit your life certificates and get a receipt
  • Or just come for customer service support

Visit our website at for more details

Give us a call at (876) 922-8320 or send us an email at


The Accountant General’s Department, Improving non- stop!


Office Closure Notice

Public Advisory

Dear Valued Customers,

In observance of the new Covid-19 measures announced by Prime Minister Andrew Holness, our customer service office will close at 11: 30 a.m. on Friday, March 26, 2021. We apologize for any inconvenience this may cause.

The Accountant General’s Department is grateful for your understanding and wishes all to stay safe during this time.













The AGD returns to airwaves with new series Conversations with the AGD on Nationwide Radio

Government Pensioners and Government Employees nearing retirement this one is especially for you!
Be sure to tune in to Conversations with the AGD on Nationwide Radio on Wednesdays at 2:05 p.m. and with a repeat on Thursdays at 8:10 a.m.
We talk with the Accountant General’s Department about all pension related topics you have been asking about.
• How do I prepare for my pension?
• How do I ensure I receive my pension on time?
• What is a life certificate?
• Is my pension taxable?
Answers to these questions and many more on Conversations with the AGD, on Nationwide 90 FM, this and every Wednesday at 2:00 p.m. and on Thursdays at 8:10 a.m.
You don’t want to miss it!

Life Certificates- Frequently Asked Questions

A Life Certificate is an official document used by the Accountant General’s Department to verify the living status of a pensioner and tells us that you are eligible for payments from Government of Jamaica.

Here are a few FAQs and Answers regarding the Certificate and the processes associated with it.

Q: How often are certificates due?

A: Pensioners are required to submit a Life Certificate once every quarter. The due dates for the certificate are as follows: January 31, April 30, July 31, and October 31.

Q: Who is able to certify my Life Certificate?

A: The certificate may be stamped and signed by any of the following: Justice of the Peace, Notary Public, Minister of Religion, Medical Practitioner, School Principal, Bank Manager, Parish Councillor, Secretary of KSAC, Town Clerk or a civil servant at the equivalent grade of GMG/SEG1 or higher, stating post and Ministry or Department.

NB: The Life Certificate must not be signed by a family member or anyone residing in the same household as the pensioner.

Q: Am I able to submit a scanned/faxed of my Life Certificate?

A: No. The Life Certificate must be submitted carrying the original signatures of the certifier and pensioner as a hardcopy document. Accepted modes of submission are, post and delivery.

Q: What if I am unable to sign the certificate for medical reasons?

A: If, for a medical reason, you are unable to sign your Life Certificate, the procedure for completion of the certificate is as follows:

  • Have your medical doctor write a letter, addressed to the Accountant General, stating that you are unable to sign as a result of a medical condition.
  • Thereafter, your certificate is to be signed and stamped by the medical doctor, leaving the line for your signature blank.

Q: If I am paid through the Consulate/ High Commission, do I need to submit Life Certificates to the Accountant General’s Department?

A: No. All communication should be had with the Consul General/ High Commissioner in the country/state of residence.

Q: If I alter the date on the Life Certificate, will it be accepted for the date period that I have written on?

A: No. Life Certificates are barcoded with the dates ingrained therein.

Q: What do I do if I don’t receive my Life Certificate in the mail/e-mail?

A: You may contact the Department to request a certificate in any of the following ways:

Live Chat
Whatsapp (Text only) 1-876-818-6583